Teaching Service Management

Last Updated: 03/03/2022

The Teaching Service Management feature was created in the Teaching portal and allows you to consult and manage the states of the teaching service of the teaching units taught in a given period.

The management of the provision of the teaching service is carried out by the secretariats of the schools to which the curricular units belong.

States of teaching service

The teaching service can have the following states:

• Draft – state in which the teaching service of a shift assigned to a teacher is not available for confirmation by the teacher;
• Pending – state in which the teaching service of a shift assigned to a teacher is available for confirmation by the teacher;
• Confirmed – state in which the teaching service of a shift assigned to a teacher is confirmed by that teacher;
• Rejected – state in which the teaching service of a shift assigned to a teacher is rejected by that teacher.

Features

Several features have been created that allow teachers to manage the state of their teaching service:

• the Teaching Service Management feature allows you to manage and consult the teaching service;
• Confirm features allows you to confirm the total hours assigned in a shift;
• The Uncommit feature allows you to move the teaching service from the Confirmed state to the Pending state;
• Reject lets you reject the total hours assigned in a shift;
• The Unreject feature allows you to move the teaching service from the Rejected state to the Pending state;
• The Query feature allows you to view the history of the states of the teaching service of a shift.

Teaching Service Management

In order to manage or consult the state of the teaching service of the curricular units taught in a given period, you must carry out the following procedures:

• authenticate to Phoenix (https://fenix.iscte.pt);
• click on the Teaching portal;
• in the left side menu, click Teacher Service Management;
• on the page shown, in the Period of execution field, indicate the desired period, to view the curricular units you teach – this page is shown the current state of the teaching service of each shift of the curricular units.

Confirm

To confirm the teaching service of a shift, you must perform the following procedures:

• authenticate to Phoenix (https://fenix.iscte.pt);
• click on the Teaching portal;
• in the left side menu, click Teacher Service Management;
• on the page shown, in the Period of execution field, indicate the desired period, to view the curricular units;
• on the same page, on the row corresponding to the check shift, in the Confirm/Reject column, click Confirm – the turn moves to the Confirmed state.

Unconfirm

To undo the state of a confirmed turn, that is, re-place the shift in the Pending state, you must perform the following procedures:

• authenticate to Phoenix (https://fenix.iscte.pt);
• click on the Teaching portal;
• in the left side menu, click Teacher Service Management;
• on the page shown, in the Period of execution field, indicate the desired period, to view the curricular units;
• on the same page, on the row corresponding to the desired turn, in the Confirm/Reject column, click Uncommit – the turn moves to the Pending state.

Reject

To reject a shift, you must perform the following:

• authenticate to Phoenix (https://fenix.iscte.pt);
• click on the Teaching portal;
• in the left side menu, click Teacher Service Management;
• on the page shown, in the Period of execution field, indicate the desired period, to view the curricular units;
• on the same page, on the row corresponding to the desired turn, in the Confirm/Reject column:
  • click Reject indicating the reason for rejection;
  • click Submit – the turn moves to the Rejected state.

The rejected teaching service will be analyzed and treated by the school secretariat taking into account the reason indicated by the teacher for rejection. In this procedure, taking into account the reason indicated by the teacher, the school secretariat will indicate whether or not any changes have been made. All information indicated by the teacher and the school secretariat can be consulted by accessing the Consult functionality of the respective shift. After treatment by the school secretariat, the shift will be placed in the Pending state and is again available for the respective teacher to be able to confirm the assigned hours.

Undo rejection

To unstate a rejected turn, that is, re-place the shift in the Pending state, you must perform the following:

• authenticate to Phoenix (https://fenix.iscte.pt);
• click on the Teaching portal;
• in the left side menu, click Teacher Service Management;
• on the page shown, in the Period of execution field, indicate the desired period, to view the curricular units;
• on the same page, on the row corresponding to the desired turn, in the Confirm/Reject column, click Unreject – the turn moves to the Pending state.

Consult

To view the history of teacher service states for a shift, you must perform the following procedures:

• authenticate to Phoenix (https://fenix.iscte.pt);
• click on the Teaching portal;
• in the left side menu, click Teacher Service Management;
• on the page shown, in the Period of execution field, indicate the desired period, to view the curricular units;
• to view the history of teacher service states for a shift, on the same page, at the end of the line corresponding to the desired shift, click Refer.

Flow of teaching service management

The management of the states of the teaching service is carried out as follows:

• the school secretariat assigns the shifts to the teachers in the UC belonging to the school:
  • if you do not want to make them immediately available to teachers for confirmation, place them in the Draft state;
  • if you wish to make them immediately available to teachers for confirmation, place them in the Pending state and the Fénix system will automatically send an e-mail informing each teacher that the service is for confirmation;
• the teacher Confirms or Rejects the shifts that are in the Pending state;
• the school secretariat deals with the rejected shifts, taking into account the reason for rejection indicated by the teacher, placing them again in the Pending state;
• the teacher confirms or rejects the shifts handled by the school secretariat referred to in the previous point.