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An error message appears on the application portal

Last updated: 24/03/2022

Scope: Applicant for a course at Iscte

The applicant is not a member of the Iscte community, i.e. not an Iscte student or employee.

Usually this situation occurs because the session has expired. You should log back into the Fénix platform to continue filling out the application. If the problem persists, send an email indicating:

  • Your username (e.g.
  • The course you are applying for.
  • All the steps you have done until the error occurred.

View email address here.