Last Updated: 12/01/2022
This feature allows you to view the history of cards of a registered person in the Phoenix system.
On this page is information about the person’s data, the card that is active and the list of personal and service cards.
To view card history, you must do the following:
- Authenticate to the Phoenix – https://fenix.iscte.pt.
- click on the Card Management portal;
- in the left side menu, in the Person section, click Search;
- on the page displayed to Search for people, indicate at least one search criteria, and click the Search button;
- on the displayed page of people found, on the line corresponding to the person you want, click Card History.
In this section of the page, the following user data is shown:
- Type of ID
- Identification document number
In this section of the page, if you have an active card, you will be shown the information for that card.
If there is no active card for the user, the information Without active card will be shown.
Force update on single card system
This feature, represented by button with the text “Foration update on the single card system“, is not yet working, so the data entered or changed in Fénix is only reflected in the card management system the next day. In the future it will allow you to update the single card system with the user and active card data after approximately 5 minutes. If this does not happen, there will be a new activation during the night.
If there is no active card for the user, the Forcation update button on the single card system will not be shown.
Personal and service cards by returning
In this section of the page, if there are cards associated with the user (active and/or not active), the information for those cards is shown.
If there is no card associated with the user, the information will be shown No personal and service cards to be returned.
This feature is represented by the Enable Card link and is shown on the lines corresponding to the cards associated with the user that are disabled.
There can only be one active card at any given time, so activating a card will automatically disable another card that is in the active state.
This feature is represented by the Disable Card link and is shown on the line corresponding to the card associated with the user who is activated.
Card assignment history
In this section of the page, if there are cards associated with the user, the history of the procedures performed on those cards will be shown. If there is no card associated with the user, this information section will not be shown.