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Activate account

Atualizado/Updated: 2023-12-11

For the provisional user (fenix010101) to activate the account, the user must access Fénix+ and recover the password, then follow the steps to activate account in Okta.

If you are a permanent user (ababa@iscte-iul.pt), you don’t need to carry out the password recovery steps in Fénix+, just go to login.iscte-iul.pt and follow the instructions below (step 4).

Recover Password

  1. Go to https://fenix-mais.iscte-iul.pt
  2. Click on “I can’t login”

  3. Start the password recovery process

    Click on the link received in your personal mailbox and type your password

Activate Account

  1. Go to https://fenix-mais.iscte-iul.pt > MyFenix > Other Services > Activate Account

  2. Enter the new password 
  3. Get the definitive username

    After clicking on the “Submit” button, the following appears:

  4. The user needs to activate the account in Okta in order to have access to institutional email and OKTA authentication.

    You will receive a notification from Okta to your personal email address (see image below):

  5. Click on the blue button “Ativar Conta do Okta“.

    A new window will open in the default browser, in which you will be asked to enter a new password.

    Optionally, you can enter a cell phone number that can be used to recover the account.

  6. Choose an image and click on “Create My Account”.

  7. The login page is https://login.iscte-iul.pt/.

Notice: Access to Iscte’s and Office 365 applications will only be available 48 hours after the account has been activated.