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Teachers, Researchers and Technicians

Iscte provides its employees with a wide range of resources.


b-on provides unlimited and permanent access to thousands of journals and ebooks from some of the leading international scientific content providers.

Learn more about b-on

Videoconferencing service that is available to all RCTS institutions.

Based on the Zoom video conferencing system, it supports up to 300 participants per session and can be used from any computer or mobile device (Wndows, MacOSX, Linux, iOS, Android, Blackberry, Zoom rooms and H.323/SIP systems).

Learn more about Colibri/Zoom

Video management service for simple registration and distribution of academic content (classes).

Learn more about Educast

Application that allows users to temporarily send and store large files.

  • Maximum number of email recipients: 100 (email addresses should be separated by point and comma).
  • Time available to download the file: maximum 30 days (after this date the files are deleted and no security copy is made).
  • Number of files to send: 1 (you can compress multiple files into a single type 7zip, zip, rar, and others).
  • Maximum file upload size: 100 GB.

Learn + about Filesender

The Iscte intranet, called My Iscte, is reserved for its employees (teachers, researchers and technicians).

Leran more about My Iscte

Online education and training platform for large audiences.

Learn + about the NAU platform

Video-class platform promoted by LLCT.

Courses available on this platform

Videocast allows you to stream video, audio and slides in real time through a simple web page. It may also include chat, twitter and controlled access from users.

  • Live event streaming
  • Support page for the creation and management of a video broadcast
  • Customization of presentation layout
  • Video integration, presentation and chat
  • Automatic transcoding for mobile formats
  • Sharing on social networks
  • Real-time access and monitoring statistics
  • Keyword-driven access
  • RCTSaai federated authentication

Learn + about Videocast

Learn more about Collaboration and Knowledge

Document Management

The document management system is supported by edoclink.

This service allows you to:

  • Manage and automate workflows, eliminating repetitive tasks and improving service levels.
  • Ensure the centralized and efficient management of all documentation related to an internal process.
  • Improve the speed, efficiency and security of access to information in an internal process.
  • Handle all documents, processes and correspondence received and issued by an organization and each of the organic units that compose it.

Learn more about Document Management at Iscte


The email service (individual, shared accounts, and distribution lists), supported by the Office 365 platform, is available to all Iscte students.

SIIC never asks its users to send personal data, such as passwords.

Outlook Web     Computers     Smartphones     Shared Accounts     Distribution Lists                    

Learn + about email

Iscte Account

For the user to access Fénix+ for the first time, they need to recover their password.

  1. Go to
  2. Click on “I can’t login”

  3. Start the password recovery process

  4. Click on the link received in your personal mailbox and type your password

Activate Account

  1. Go to > MyFenix > Other Services > Activate Account

  2. Enter the new password 
  3. Get the definitive username

    After clicking on the “Submit” button, the following appears:

  4. The user needs to activate the account in Okta in order to have access to institutional email and OKTA authentication.

    You will receive a notification from Okta to your personal email address (see image below):

  5. Click on the blue button “Ativar Conta do Okta“.

    A new window will open in the default browser, in which you will be asked to enter a new password.

    Optionally, you can enter a cell phone number that can be used to recover the account.

  6. Choose an image and click on “Create My Account”.

  7. The login page is

Notice: Access to Iscte’s and Office 365 applications will only be available 48 hours after the account has been activated.

SIIC assigns user accounts to all Iscte employees. The account is personal and non-transferable.

For instance, the employee Xisto Ximenes has the following credentials:

Email address:
Password: Password.2020

In order to recorver your password, please perform the following steps:

  1. Go to
  2. Click on “Precisa de ajuda para aceder?“.

  3. Follow the link “Esqueceu-se da palavra-passe?“.

  4. Fill in the field “Email or Username.

  5. Press the “Reset via Email” button.

  6. Access the email account.
  7. You will receive an automatic e-mail from <>, where you should click on the “Reset password” button.

  8. A new window will open in the default browser. Immediately change your password and then click on the “Reset password” button.

The iscte account password must comply with the following requirements:

  • Must be at least 10 characters long.
  • You should not reuse an old password.
  • It must not contain your username (excluding the suffix) or any of its used names, excluding particles that are less than three characters long.
  • It should not contain characters considered illegal (;, , ‘%, *, blank).
  • It must contain characters from at least three of the following categories:
    • Capitals not accented (‘A’ to ‘Z’).
    • Lowercase not accented (‘a’ to ‘z’).
    • Decimal digits (‘0’ to ‘9’).
    • Non-alphanumeric characters (!#&, etc.).
  • Passwords must be confidential.
  • Do not store passwords on visible papers or locations.
  • Regularly change your password even on systems that don’t require you to do so.
  • Do not automatically record on systems (e.g. browsers).
  • Do not use the same passwords in an academic context and in a personal context.
  • To create a secure password think of an easy-to-remember phrase and then define a method to turn that phrase into a password.

For instance:

Phrase: how to set a secure password in 2020!

Method: first letter of each word, third word in letters, use only the last two digits of numbers and keep special characters.

Password: htSETaspi20! (Do not use this example).

Iscte ID Card

All employees are entitled to an Iscte ID Card.

At the beginning of your employment at Iscte, the “Unidade de Recursos Humanos” (Human Resources Unit), will issue a duly activated provisional card to the employee.

In other situations, cards are activated in the Helpdesk Room (Edifício II, floor 7, room C7.04).

Non-bank card – It is raised in the Human Resources Unit (Sedas Nunes Building, Atrium 1W, room 1W01).

Bank card – It is picked up at any CGD agency or delivered to the owner’s address.

Definitive cards can be activated by the holder or at the Helpdesk Room (Edifício II, floor 7, room C7.04).

Printing and Scanning

The printing and scanning service is reserved for Iscte employees (teachers, researchers, and technical staff).

  1. Tap the tatil screen to activate the equipment (printer or multifunction) and select the “Follow-You Printing” option.

    Follow-You Printing

  2. Bring the Iscte card closer to the card reader.

  3. Select the documents you want to print and tap “Imprimir” (Print).

  4. Log out using the Iscte card or by tapping “End Session“.

  1. Tap the touch screen to enable multifunction and select one of the following options (“Scan-to-Me” (for scanning documents with few pages) or “Scan-to-email” (to scan documents that exceed the maximum size allowed by email).



  2. Bring the Iscte card closer to the card reader.

  3. Place the original document feeder, taking into account the orientation.

  4. Check/change the recipient’s address (pre-populated with the authenticated user’s email).

    Scan-to-Me – Add CC/

    Digitalizar-para email –Change recipient and add CC/

  5. Tap “Digitalizar“ (Scan).

  6. Log out using the Iscte card or by tapping “EncerrSessão“ (End Session).

  1. Tap the touch screen to activate the multifunction and select the “Enable Copier” option.

  2. Bring the Iscte card closer to the card reader.

  3. Place the original document feeder, taking into account the orientation.

  4. Tap “Iniciar“ (Start).

  5. Log out using the Iscte card or by tapping “EncerrSessão“ (End Session).

Learn more about Printing and Scanning


In teleworking the devices and means of connectivity are not in the infrastructure of the Iscte and for this reason the attention must be redoubled.

Before moving the workstation home, the employee must obtain the appropriate authorisation from the service manager.

The latter must forward the request to SIIC by filling in the form available here.

Employees who do not have administration privileges on their workstation (desktop or laptop), should request VPN configuration before moving the equipment home.

If the workstation is a desktop computer, they should request a network cable for internet access at home, since Iscte desktops do not have a wireless card.

Requests for telephone call forwarding should be made by the service manager through iAjuda.

Check the Iscte VoIP softphone configuration manuals here.

In teleworking all recommendations for the use of computer media in face-to-face work are also applicable.

Below is a summary of the main recommendations


  • It is necessary to ensure exclusivity of use. If there is no such possibility, different usage profiles must be ensured.
  • Antivirus and programs update in general.
  • Automatic session lock.
  • Do not frequent pirated and derivative streaming sites.
  • Use different passwords for personal and work accounts.

Networks and Connectivity

  • Use home network connectivity. Avoid using public space connectivity.
  • Do not use commercial VPN services to connect to Organization resources (e.g. Nordvpn).