Iscte provides, through SIIC (IT) and GDSI (Fenix), several support channels to its users.
Online Support (iAjuda)
The iAjuda is the SIIC and GDSI service desk and is accessible at https://iajuda.iscte-iul.pt/.
Authentication is performed using the Iscte account credentials (e.g. firstname.lastname@example.org and password).
Learn more about iAjuda
Phone support service works on weekdays.
The helpdek service is available in room C7.04 (Building II, body C, level 7), on weekdays, between 9:00 a.m. and 6:00 p.m., by appointment.