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User Support

Last updated: 23/04/2022

The SIIC (IT) and the GDSI (Fénix), provide several support channels to Iscte users.

The iAjuda is the SIIC and GDSI service desk and is accessible at

Authentication is performed using the Iscte account credentials (e.g. and password).

Learn more about iAjuda

Phone support service works on weekdays.

The helpdek service is available in room C7.04 (Building II, body C, level 7), on weekdays, between 9:00 a.m. and 6:00 p.m., by appointment.