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User Support

Last updated: 23/04/2022

The SIIC (IT) and the GDSI (Fénix), provide several support channels to Iscte users.

The iAjuda is the SIIC and GDSI service desk and is accessible at https://iajuda.iscte-iul.pt/.

Authentication is performed using the Iscte account credentials (e.g. xxnes@iscte-iul.pt and password).

Learn more about iAjuda

Phone support service works on weekdays.

The helpdek service is available in room C7.04 (Building II, body C, level 7), on weekdays, between 9:00 a.m. and 6:00 p.m., by appointment.