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VoIP

The Voice over Internet Protocol (VoIP) service is provided by SIIC to all the Iscte workers (teachers, researchers and technical staff). Besides VoIP terminals, it can be used in computers and/or smartphones.

Softphones Configuration

The use of softphones is only available for Iscte Services.

View Manual: Softphone_Jitsi_Windows (PT)

View Manual: Softphone_Jitsi_MAC OSX (PT)

The access credentials are individual and can be found in Fénix plataform:

  • In the tab “Personal” – “Personal area” – “Personal information

  • Contacts” – Extension – View VOIP information

Call Fowarding

Requests for forwarding service phone numbers should be made by the coordinator of the organic unit through the iAjuda Services Portal.

Call Capture Codes

Unidade orgânica código de captura de chamada
1.º Ciclo da IBS *441
2.º Ciclo da IBS *451
BRU *191
CEI *291
CIES *181
CIS *171
CRIA *571
Dinamia *311
UATA-ECSH *161
UATA-ESPP *151
Expediente *541
Gabinete Acesso *481
GAI *531
GC *371
GCSA *331
GDSI *411
GEAPQ *381
GR *111
GRI *551
IBS-International *142
IBS-Marketing *144
IBS-Quality Assurance *143
UATA-IBS *141
IPPS *211
UATA-ISTA *131
IUL-Projectos *221
LCT *201
SAS *391
SID *521
SIIC-Atendimento *101
SIIC-Secretariado *102
UER *501
UF *561
UGC *121
UGE *502
UPC *511
URH *401