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Last updated: 14/06/2022

The Voice over Internet Protocol (VoIP) service is provided by SIIC to all the Iscte workers (teachers, researchers and technical staff). Besides VoIP terminals, it can be used in computers and/or smartphones.

View the list with the call capture codes per organic unit here.

Softphones Configuration

The use of softphones is only available for Iscte Services.

View Manual: Softphone_Jitsi_Windows (PT)

View Manual: Softphone_Jitsi_MAC OSX (PT)

The access credentials are individual and can be found in Fénix plataform:

  • In the tab “Personal” – “Personal area” – “Personal information

  • Contacts” – Extension – View VOIP information

Call Fowarding

Requests for forwarding service phone numbers should be made by the coordinator of the organic unit through the iAjuda Services Portal.