VoIP
Last updated: 14/06/2022
The Voice over Internet Protocol (VoIP) service is provided by SIIC to all the Iscte workers (teachers, researchers and technical staff). Besides VoIP terminals, it can be used in computers and/or smartphones.
View the list with the call capture codes per organic unit here.
Softphones Configuration
The use of softphones is only available for Iscte Services.
View Manual: Softphone_Jitsi_Windows (PT)
View Manual: Softphone_Jitsi_MAC OSX (PT)
View Manual: Softphone_Mobile-IOS-e-Android (PT)
The access credentials are individual and can be found in Fénix plataform:
- In the tab “Personal” – “Personal area” – “Personal information“
- “Contacts” – Extension – “View VOIP information“
Call Fowarding
Requests for forwarding service phone numbers should be made by the coordinator of the organic unit through the iAjuda Services Portal.