Email

Atualizado/Updated: 2024-07-24

The email service (individual, shared accounts, and distribution lists), supported by the Office 365 platform, is available to the entire Iscte community.

SIIC never asks its users to send personal data, such as passwords.

1. Access outlook online from the https://mail.iscte-iul.pt/.
2. Enter the Iscte username (e.g. xxnes@iscte-iul.pt) and click “Next“.
3. Enter your password and click “Sign in“.
4. On first use, set the time zone by selecting “(UTC) Dublin, Edinburgh, Lisbon, London“.
5. On first use, set the language by selecting, for example, “Portuguese (Portugal)“.

1. Open the Outlook client for PC.
2. Enter the Iscte username (e.g. xxnes@iscte-iul.pt) and click “Connect”.
3. Enter Iscte account password and press “Sign in“.
4. Click “Done“.
5. Click “Done“.

1. Open the Outlook client for MacOS X. In case it is a first configuration of a mail account, click “Get Started“.
2. Go to the “Preferences” menu.
3. Access “Accounts“.
4. Click “Add Email Account“.
5. Enter the user name of the Iscte account (eg., xxnes@iscte-iul.pt) and click “Continue“.
6. Wait for the end of the mail account setup.
7. Click “Done” to finish.

1. Go to the “Apple” menu.
2. Select “System preferences“.
3. Select “Internet accounts“.
4. Choose the “Exchange” account type.
5. Fill in the “Name” and “Email Address” fields and click “Sign in“.
6. Click “Sign in“.
7. Enter your Iscte account password and click “Sign in“.
8. If prompted, enter the code sent by Microsoft via SMS and click “Check“.
9. Select the apps you want to use with this account and click “OK“.
10. If you want to change the “Description” and “Name” of the person associated with the Exchange account, click “Details.”
11. Change the description by writing, e.g. “ISCTE-IUL” and, to finish setting up the account, click “OK“.

Smartphones, Tablets e iPods

Android

- - - Go to the Playstore, find and install the Outlook client.
    - After installation, sign in using Iscte account credentials: username (eg., xxnes@iscte-iul.pt) and password.

iOS

- - - Access the AppStore, find and install the Outlook client.
    - After installation, sign in using Iscte account credentials: username (eg., xxnes@iscte-iul.pt) and password.

How to access?

1. Sign in to Iscte’s personal mail account.
2. In the tree folder structure, right-click on “Folders” and choose “Add shared folder.”
3. Enter the shared account address (e.g., shared_mail@iscte-iul.pt) and click “Add“.
  The shared account will be available in the folder structure on the left side of the screen, allowing access to the entire message history of that mailbox.

How to send messages?

1. Create a new message.
2. In the top menu, click on the “…” option and choose “Show From“.
3. Right-click on the personal address and choose the “Remove” option.
4. Type the address of the shared account (e.g., shared_mail@iscte-iul.pt)

- Iscte maildistribution lists are created and managed automatically by Fénix.
- Sending messages to the most comprehensive addresses (alunos@iscte-iul.pt, docentes@iscte-iul.pt, funcionarios@iscte-iul.pt, investigadores@iscte-iul.pt and trabalhadores@iscte-iul.pt) requires authorization from the Rectory.
- UATAS are authorized to submit to their lists of pupils, teachers and researchers.
- All messages are subject to moderation.
- As a rule, send permissions are assigned only to shared accounts of organic services/units.

- Multi-factor authentication (2FA) – To increase security, SIIC can enable multi-factor authentication.
- Phishing – SIIC never asks its users to send personal data, such as passwords.
- Messages that simulate being sent by SIIC, or other entities, requesting access credentials to the email service should be classified as junk or spam and immediately deleted.
- Find out more about Awareness in Cybersecurity