How can I accept the execution of a service request?

Scope: Iscte community

Action:

1. Access the SIIC Services Portal.
2. Click on “Validations”.
3. Select the “Service Request”.
4. Click on “Accept”.
5. Rate the resolution of the incident from 1 (insufficient) to 5 (excellent), both in terms of “Speed of intervention” and “Quality of intervention”. If you feel it is appropriate, add a comment.
6. Click on “Ok”.