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Colibri/Zoom – How do I get a PRO account?

Colibri, usually works with floating accounts, for all members of the RCTS network. Pro accounts are valid until one hour after the federated login to the platform.

  • If you have already logged in during the day, before starting a new meeting, you should log in again, to ensure that your account is back with the PRO status.
  • Clear your browser cache and cookies, or choose to enter an anonymous (or unregistered) browser window to re-enter your institutional credentials.
  • One way to verify that your account is PRO, during your work session, is to validate that in the ZOOM application bar:
    • the Polls option is active,
    • you can save the meeting in the Cloud;
    • you have the Breakout Rooms option,
    • If not, your account is in BASIC mode, so you must repeat the authentication steps.