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ZOOM APPS

With the update of the new version of ZOOM, COLIBRI now allows the integration of third-party applications in its video conferences.  

ZOOM APPS are third-party applications that appear within your meeting that allow you to increase your interactivity in meetings.  

The goal is to facilitate users' access to productivity, wellness and entertainment software. 

With ZOOM APPS, you'll have a space on your screen, available to work collaboratively while you gather. 

We leave here some applications already tested by the FCCN team and ready to install in your ZOOM client. 

KahootMiro| MentimeterSurvey monkeyDot collectorVirtual BackgroundsPexelsDraw with Scribble Together WhiteboardMeeting Timer, Agenda Timer & Clock CountdownNotejoyAllo


With the update of the new ZOOM version, COLIBRI now allows the integration of third-party applications in your videoconferences.

ZOOM APPS, are third-party applications that appear inside your meeting and allow you to increase your interactivity in meetings.

The goal is to make it easier for users to access productivity, wellness, and entertainment software.

With ZOOM APPS, you will have a space of your screen available for collaborative work while you meet.

Here are some applications already tested by the FCCN team and ready to install on your ZOOM client.

KahootMiro| MentimeterSurvey monkeyDot collectorVirtual BackgroundsPexelsDraw with Scribble Together WhiteboardMeeting Timer, Agenda Timer & Clock CountdownNotejoyAllo

If you would like detailed information, please contact us. | If you want to get detailed information, please contact us.

New platform iHelp platform

The new platform of the https://iajuda.iscte-iul.pt.This platform aims to manage the computer services provided to the community.It will be possible to make service requests, report incidents, know in real time what your status and at the end evaluate the quality of the service provided. 

In relation to the previous platform there are some differences that we would like to point out:

  • it is no longer possible to place requests for the iajuda@iscte-iul.pt;
  • there is a maximum response time (SLA) set for each request/incident;
  • it is possible to follow up the requests more easily. 

Completing a service request or incident has its own form. If you have questions about filling in you you can check the following help video

In case of doubt, or any difficulties, you can get more information here or contact the services through the usual channels


The new https://iajuda.iscte-iul.pt platform went live today. This platform aims to manage the IT services provided to the community. In this app you can make service requests, report incidents, know what their status is in real time and, in the end, evaluate the quality of the service provided. 

In relation to the previous platform, there are some differences that we would like to point out:

  • it is no longer possible to make requests to the email iajuda@iscte-iul.pt;
  • there is an SLA (maximum response time) defined for each request/incident;
  • it is possible to track requests more easily. 

Filling in a service request or incident has its own form. If you have doubts about how to fill it out, you can watch the following help video

If you have any doubts or difficulties, you may consult more information here or contact us

Does cybersecurity have anything to do with me?

Does cybersecurity have anything to do with me? Every day we have access to a vast set of information of a personal, institutional, banking, health, research, intellectual property, among others.

Are we safe in these steps of our daily life? Do you know that your role in cybersecurity is relevant?

MetaRed Portugal intends to evaluate the level of knowledge on this topic in society and its participation is fundamental. Collaborate by completing the self-assessment questionnaire available here.

MetaRed Portugal is an association of Portuguese public and private higher education institutions, of which Iscte is a part, and which is also open to other public administration entities that develop relevant activity in the field of ICT and in particular in its application in the field of higher education.

#ProtegeOTeuCampus

Cybersecurity Awareness

The Iscte- Instituto Universitário de Lisboa has joined the initiative of "Cybersecurity Awareness" in Higher Education Institutions (IES), a collaborative project between the MetaRed Collaborative Network and the Cybersecurity Institute of Spain (INCIBE).

The #ProtegeOTeuCampus (https://www.metared.org/pt/ProtegeOTeuCampus.html) campaign is to raise awareness and inform academic communities of the risks and best practices in cybersecurity. It makes sense for young people to learn in university the best practices to act and defend themselves in this area.

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New Video Conferencing Rooms

Until October 23rd, the installation of videoconferencing systems in auditoriums and classrooms of Building II takes place.

This renewal will cover:

  • The replacement of the analog projection infrastructure (VGA) with a digital infrastructure (HDMI), with the elimination of the VGA switch;
  • The replacement of the usb webcam (placed on the teacher's desk) by cameras, with omnidirectional microphone (placed on the ceiling of the room);
  • The placement of two sound speakers in all classrooms.

These spaces will thus be properly prepared for classes and other events in a hybrid environment, i.e., with face-to-face and remote participants.

In classrooms, the computer (desktop or laptop) connection to video projection and video conferencing systems is ensured by a single USB 3.0 cable.

In auditoriums, the connection of the computer (room desktop or laptop) to the video projection system is ensured by an HDMI cable and the connection to the video conferencing system is ensured by a USB 3.0 cable.

In auditoriums, video projection and video conferencing systems use their sound system (microphones, amplifier and auditorium speakers).

In each classroom/auditorium there will be a control system that will allow:

  1. Connect | Turn off the video projector;
  2. Connect | Turn off the ca-camera;
  3. Control the volume of the audio;
  4. Choose one of the four presets.

SEE MORE DETAILS HERE