How can I recover the password?
Last updated: 24/03/2022
If you are already a member of the Iscte community (worker or student), perform the following steps:
- Access the Fénix platform at https://fenix.iscte-iul.pt/
- Go to the tab “Login Page“.
- Follow the link “Recover password“.
- Fill in the fields:
“Username:” (e.g. xxnes@iscte-iul.pt)
“Date of birth:” (dd/mm/yyyy)
“Repeat the above text:” - Press the “Submit” button.
- Access the personal email account defined in the Fénix platform.
- Within 30 minutes, log in to the Fénix platform using the credentials received in the personal e-mail account.
- Once logged in to the Fénix platform, immediately change your password.