Is it possible to hide the contents from students while editing the Course Unit?
Yes. In edit mode, on the right side of the content (topic, tab, activity, etc), edit by selecting the Hide option.
FAQ
Is it possible to make activities or resources (file, assignment, test, etc.) visible or invisible to students?
Yes. In the Edit button on the right side of the activity or resource, choose the Hide option.
Is it possible to view our Course Unit in Student mode?
Scope: Iscte Teachers
Yes. In the top right corner of the Course page, under your name, choose the option Switch role to… and select Student. At the end, go back to the same menu and select Resume to my normal role.
Iscte IT Helpdesk
Last updated: 15-02-2022
It and Communications Infrastructure Services (SIIC) provide various channels of support to Iscte users.
Online: The iAjuda is the SIIC + GDSI service desk and is accessible in https://iajuda.iscte-iul.pt/. Authentication is done with the Credentials of the Iscte account (e.g. xxnes@iscte-iul.pt and their password).
Telephone: The telephone service is available on weekdays (Mon-Frid | 09:00-18:00)
- Generic support: (+351) 210 464 010 | ext. 291000
- Online evaluations support: (+351) 210 464 450
- Classrooms support: (+351) 911 749 573
Building II | Room C7.07: The face-to-face service operates on working days, by appointment.
Printing error – Windows Hello
For users who have configured PIN or fingerprint authentication – Windows Hello – and were unable to print (error 0x000006ba), follow these steps:
- Open the “Printers and Scanners” menu using, for example, the Windows search box. Select the printer and press the “Remove” or “Remove device” button:
2. Establish a connection to the Iscte print server by running the command \\printers.iul.intra in the Windows search box.
(NB: Outside Iscte installations, connect to the VPN before attempting to connect to the Iscte print server.)
3. A Windows Security window will pop up where you need to enter your Iscte credentials. To do this correctly, click on “More choices” (see image below):
And select the “Use a different account” option:
Authenticate to the print server by entering and remembering Iscte credentials (username and password), as follows:
Username: Type “IUL\username” (e.g., IUL\xxnes)
Password: Write the password for the Iscte account
Then press the “OK” button.
4. Install the “Iscte” network printer driver using the right mouse button and choosing the “Connect…” option and wait for the installation to finish.
Why can’t I access the content with the padlock icon?
The course materials are managed by the teacher(s) and the content that appear with the padlock icon (see image below) have been restricted to specific groups by the teacher(s).
If you believe you should be able to view this locked content, please contact the teacher(s) to add you to the required group.