Do students receive email notification of announcements?
Yes. Notifications of Announcements and Forums are also sent by email and appearing in the Notifications menu within the platform itself.
FAQ
Can feedback in working groups be given individually to each student?
Yes. In the correction of the work, in the feedback, you can activate or not the option Apply grades and feedback to entire group.
Is it possible to hide the contents from students while editing the Course Unit?
Yes. In edit mode, on the right side of the content (topic, tab, activity, etc), edit by selecting the Hide option.
How can I export the grades to a CSV file?
Within the Course Unit, in the top menu click Grades, select Export, choose the format “Plain text file” and click Download.
Is it possible to view our Course Unit in Student mode?
Scope: Iscte Teachers
Yes. In the top right corner of the Course page, under your name, choose the option Switch role to… and select Student. At the end, go back to the same menu and select Resume to my normal role.
How can I recover the password on Okta?
If you are already a member of the Iscte community (worker or student), perform the following steps:
- Go to https://login.iscte-iul.pt/
- Click on “Precisa de ajuda para aceder?“.
- Follow the link “Esqueceu-se da palavra-passe?“.
- Fill in the field “Email or Username“.
- Press the “Reset via Email” button.
- Access the email account.
- You will receive an automatic e-mail from <noreply.login@iscte-iul.pt>, where you should click on the “Reset password” button.
- A new login.iscte-iul.pt window will open in the default browser. Immediately change your password and then click on the “Reset password” button.
Iscte IT Helpdesk
Last updated: 15-02-2022
It and Communications Infrastructure Services (SIIC) provide various channels of support to Iscte users.
Online: The iAjuda is the SIIC + GDSI service desk and is accessible in https://iajuda.iscte-iul.pt/. Authentication is done with the Credentials of the Iscte account (e.g. xxnes@iscte-iul.pt and their password).
Telephone: The telephone service is available on weekdays (Mon-Frid | 09:00-18:00)
- Generic support: (+351) 210 464 010 | ext. 291000
- Online evaluations support: (+351) 210 464 450
- Classrooms support: (+351) 911 749 573
Building II | Room C7.07: The face-to-face service operates on working days, by appointment.