The process for activating Iscte account has recently changed.
To activate your Iscte account, please visit our page: Activate account – Iscte-SIIC (iscte-iul.pt).
News
Iscte will start adopting multi-factor authentication (MFA), which is a method by which a user confirms their identity through two or more successfully presented proofs. In the case of ISCTE, we consider the username and password to be the first authentication factor. The choice of the second factor will be up to the user, who can choose between:
- OKTA Verify application (Recommended)
- Google Authenticator app or other TOTP-compatible app
- Security Key or Biometric Authenticator
In order to activate the second factor, you must first confirm your identity at https://identity.iscte-iul.pt
Configuration instructions can be found on the SIIC website at https://siic.iscte-iul.pt/en/mfa-2/
The VPN service has been restored at the usual address https://vpn.iscte-iul.pt and access to the service will require MFA configuration.
If you have any questions, you can contact the services via https://iajuda.iscte-iul.pt or by phone at 210 464 010 (or ext. 291000) during the hours of 9:00 a.m. to 6:00 p.m.
The IT Infrastructures and Communications Services inform you that the room C704 Building 2 Floor 7 (Service Room) will be closed from January 15th, 2025.
Service will preferably be provided via electronic communication channels, to which we have added WhatsApp, for more immediate resolution of service requests, and may give way to remote support using online tools such as Zoom or Teams. If the need arises, a face-to-face service can be scheduled.
The following channels are available for IT support:
- Online service via WhatsApp on weekdays from 9am to 5pm – using the link, by clicking on the Whatsapp icon located in the bottom-right corner of any page on this website or by directly messaging us at +351 917 308 650;
- Telephone service +351 210 464 010 or extension 291000/1/2 – working days from 9am to 5pm;
- Service portal for registering service requests on Iajuda;
- Support tutorials and general information on this website.
The user guide for Microsoft Copilot, an AI tool that supports content creation and editing, is now available for the Iscte community.
Visit our webpage to find out more about access, functionalities and advanced features: Microsoft Copilot – Iscte-SIIC
Due to an update of the Okta authentication system, the previously configured profile image no longer appears when accessing the institutional account.
Instead, the default image shown below should appear:
The password recovery process has recently changed.
To recover your password, please visit our page: How can I recover the password on Okta? – Iscte-SIIC (iscte-iul.pt).
Colibri, usually works with floating accounts, for all members of the RCTS network. Pro accounts are valid until one hour after the federated login to the platform.
- If you have already logged in during the day, before starting a new meeting, you should log in again, to ensure that your account is back with the PRO status.
- Clear your browser cache and cookies, or choose to enter an anonymous (or unregistered) browser window to re-enter your institutional credentials.
- One way to verify that your account is PRO, during your work session, is to validate that in the ZOOM application bar:
- the Polls option is active,
- you can save the meeting in the Cloud;
- you have the Breakout Rooms option,
- If not, your account is in BASIC mode, so you must repeat the authentication steps.
With the update of the new version of ZOOM, COLIBRI now allows the integration of third-party applications in its video conferences.
ZOOM APPS are third-party applications that appear within your meeting that allow you to increase your interactivity in meetings.
The goal is to facilitate users' access to productivity, wellness and entertainment software.
With ZOOM APPS, you'll have a space on your screen, available to work collaboratively while you gather.
We leave here some applications already tested by the FCCN team and ready to install in your ZOOM client.
Kahoot | Miro | | Mentimeter | Survey monkey | Dot collector | Virtual Backgrounds | Pexels | Draw with Scribble Together Whiteboard | Meeting Timer, Agenda Timer & Clock Countdown | Notejoy | Allo
With the update of the new ZOOM version, COLIBRI now allows the integration of third-party applications in your videoconferences.
ZOOM APPS, are third-party applications that appear inside your meeting and allow you to increase your interactivity in meetings.
The goal is to make it easier for users to access productivity, wellness, and entertainment software.
With ZOOM APPS, you will have a space of your screen available for collaborative work while you meet.
Here are some applications already tested by the FCCN team and ready to install on your ZOOM client.
Kahoot | Miro | | Mentimeter | Survey monkey | Dot collector | Virtual Backgrounds | Pexels | Draw with Scribble Together Whiteboard | Meeting Timer, Agenda Timer & Clock Countdown | Notejoy | Allo
If you would like detailed information, please contact us. | If you want to get detailed information, please contact us.
Does cybersecurity have anything to do with me? Every day we have access to a vast set of information of a personal, institutional, banking, health, research, intellectual property, among others.
Are we safe in these steps of our daily life? Do you know that your role in cybersecurity is relevant?
MetaRed Portugal intends to evaluate the level of knowledge on this topic in society and its participation is fundamental. Collaborate by completing the self-assessment questionnaire available here.
MetaRed Portugal is an association of Portuguese public and private higher education institutions, of which Iscte is a part, and which is also open to other public administration entities that develop relevant activity in the field of ICT and in particular in its application in the field of higher education.
#ProtegeOTeuCampus